Terms & Conditions
Effective Date: 1 July 2026
Welcome to Coast Canopies (“Coast Canopies”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our website, products, and services available through https://coastcanopies.co.nz. By accessing our website or purchasing our products or services, you agree to these Terms & Conditions.
1. About Coast Canopies
Coast Canopies is a New Zealand business supplying premium aluminium canopies, tray systems, trailers, caravans, vehicle accessories, and related products.
If you have any questions regarding these Terms, please contact us using the details available on our website.
2. Acceptance of Terms
By using this website, requesting a quotation, placing an order, or purchasing any product or service from Coast Canopies, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
If you do not agree with these Terms, please discontinue use of the website.
3. Website Information
We aim to ensure all information on our website is accurate and up to date. However:
Product specifications may change without notice.
Colours shown online may vary from actual products.
Images are for illustration purposes only.
Product availability may change.
We reserve the right to correct errors, inaccuracies, or omissions at any time.
4. Quotes & Pricing
All quotations are subject to product availability.
Prices displayed on our website may change without prior notice.
Unless otherwise stated:
Prices are in New Zealand Dollars (NZD).
GST is included where applicable.
Freight or installation costs may be quoted separately.
A quotation does not constitute a binding agreement until accepted by both parties.
5. Orders
Orders become confirmed once accepted by Coast Canopies.
We reserve the right to decline or cancel any order where:
Product availability changes.
Incorrect pricing has been published.
Fraudulent activity is suspected.
Required information has not been provided.
6. Deposits & Payments
Custom-built products may require a deposit before production begins.
The remaining balance must be paid according to the agreed payment terms.
Ownership of products remains with Coast Canopies until payment has been received in full.
Late payments may incur additional fees where permitted by law.
7. Custom Manufacturing
Many of our products are manufactured or customised to suit individual customer requirements.
Once production has commenced:
Changes may not be possible.
Additional costs may apply for requested modifications.
Custom-made products generally cannot be cancelled or returned unless required by New Zealand consumer law.
Customers are responsible for ensuring all measurements and specifications supplied are accurate.
8. Delivery
Estimated delivery times are provided as guidance only.
Delivery dates may vary due to:
Manufacturing schedules
Supplier delays
Shipping disruptions
Weather conditions
Events outside our reasonable control
We are not liable for reasonable delivery delays.
Customers should inspect deliveries immediately and report any transport damage as soon as possible.
9. Installation
Where installation services are provided:
Customers must ensure the vehicle or installation location is available at the agreed time.
Additional work outside the quoted scope may incur additional charges.
Customers must notify us of any modifications to their vehicle before installation.
10. Product Availability
Products displayed on our website may occasionally become unavailable.
Where this occurs, we may:
Offer an alternative product.
Provide an updated delivery timeframe.
Issue a refund where appropriate.
11. Warranty
Products supplied by Coast Canopies may include manufacturer warranties.
Warranty coverage does not normally extend to:
Accidental damage
Improper installation by third parties
Abuse or misuse
Neglect
Normal wear and tear
Unauthorised repairs or modifications
Warranty claims should be submitted promptly together with proof of purchase.
Nothing in this section limits your rights under the Consumer Guarantees Act 1993.
12. Returns & Refunds
Returns may be accepted for eligible products subject to our Returns Policy.
Custom-made products cannot generally be returned unless they are faulty or required by applicable New Zealand law.
Returned items should:
Be unused where applicable
Be returned in original condition
Include proof of purchase
Refunds are processed using the original payment method where applicable.
13. Consumer Guarantees Act 1993
Where you purchase products for personal, domestic or household use, your rights under the Consumer Guarantees Act 1993 (CGA) apply.
Nothing in these Terms excludes, restricts, or modifies any rights available under the CGA.
Where products are acquired for business purposes, the parties agree that the Consumer Guarantees Act may not apply to the extent permitted by law.
14. Fair Trading Act
We comply with the Fair Trading Act 1986.
Customers must also ensure that information provided to Coast Canopies is accurate and truthful.
15. Customer Responsibilities
Customers are responsible for:
Providing accurate information.
Ensuring vehicle compatibility.
Following product care instructions.
Using products safely.
Maintaining products appropriately.
Improper installation or misuse may affect warranty eligibility.
16. Intellectual Property
All content on this website, including:
Logos
Images
Graphics
Product descriptions
Text
Website design
remains the property of Coast Canopies or its licensors.
No content may be copied, reproduced, distributed, or used without prior written permission.
17. Website Use
You agree not to:
Attempt to gain unauthorised access to the website.
Interfere with website functionality.
Upload malicious software.
Use the website for unlawful purposes.
Copy website content without permission.
18. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the content, privacy practices, or availability of third-party websites.
19. Limitation of Liability
To the maximum extent permitted by New Zealand law, Coast Canopies is not liable for:
Indirect loss
Consequential loss
Loss of profits
Business interruption
Loss arising from delays beyond our control
Our total liability shall not exceed the purchase price of the relevant product except where prohibited by law.
20. Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control including:
Natural disasters
Floods
Fires
Pandemics
Industrial disputes
Government restrictions
Supplier failures
21. Privacy
Your use of this website is also governed by our Privacy Policy.
22. Changes to These Terms
We may update these Terms & Conditions at any time.
Updated versions become effective once published on our website.
23. Governing Law
These Terms & Conditions are governed by the laws of New Zealand.
Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.
24. Contact Us
For any questions regarding these Terms & Conditions, please contact Coast Canopies using the contact information published on our website.